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Frequently Asked Questions

Frequently Asked Questions

black friday FAQ


What if i've already purchased the master bundle?

Our Black Friday sale is storewide so feel free to shop as many products as you like, and the 50% discount will be applied to your entire order!
Additionally, purchasing the Master Bundle give you access to a 30% off lifetime discount code (found in your account page) that you can use whenever we're not running a storewide promotion!

how can i purchase metal on its own?

The Metal pack is being soft-launched as a Master Bundle Exclusive - live this weekend only. However, the pack will be available for individual purchase in January 2021!

general FAQ


WHERE ARE MY DOWNLOADS?

As soon as you complete purchase, you will receive an email link giving you access to download your files. Be sure to use a real email and make sure there's no typos so you can get your goods with no delay!

You can also log into a customer account and get full access to this and any other purchase in a matter of seconds! Just go to the main screen and in the top right select “My Account.” You will see a “Create Account” button below the login form. Click this and set up whatever password you like -using the email address you purchased with as your account user name.

 

my download link is broken. can you send me a new one?

We’ve actually just recently made an upgrade to the website which now allows you to create a customer account and get full access to this and any other purchase! Just go to the main screen and in the top right select “My Account.” You will see a “Create Account” button below the login form. Click this and set up whatever password you like - using the email address you purchased with as your account user name.

Should take care of the issue and get you full access to your files again, but no matter what I’ll make sure we get this taken care of! :)


Is Kinetix only for ae?

Kinetix is currently only editable in After Effects. But it’s crazy easy to customize and then export for use in any software. You can see exactly how in the tutorial here: https://youtu.be/M5DBgms7ogI

TXT Animator is stuck

Chances are, you I see you may be using Premiere outside the USA? Unfortunately Adobe does not automatically translate the English expressions needed to animate the text in Premiere. However you can change the default language and it fixes this right up immediately! Here is a link to a tutorial that guides you through that simple process: https://m.youtube.com/watch?v=-yEtf-YSQyI

Can I try before I buy?

I offer a sample pack that's free to download and use in whatever project you like. You'll get an assortment of HD files from film grains and burns to motion elements and LUTs. If you like what you see, then you can buy the full products in HD or 4K!

Which license tier do I choose for my project?

We offer 3 license tiers- Personal, Commercial and Corporate.*

  • A Personal License is for projects that are essentially not for profit, such as demo reels, church presentations, personal passion projects, social media blogs, and so on.
  • A Commercial license is for projects that will be used for profit, whether directly or indirectly, such as local/regional TV broadcasts, internal business presentations, short films, and small-scale advertising (up to a $25,000k total spend).
  • A Corporate license is required for large scale, for-profit projects such as Feature length films, VOD streaming, digital applications (e.g. those offered for sale via the Apple App Store or the Google App Store, etc.), and national/international TV broadcasts & commercials (including any advertisements with an aggregate spend exceeding $25,000 over the life of the project).

For purchases of all digital products, intended for ‘personal’ and/or ‘commercial’ use by the purchaser, both Personal and Commercial licenses are included as standard at the base list price, with the exception of the ‘Odyssey SFX’ and ‘Ruins’ audio packs which will be subject to the tiered pricing listed.

For purchases of all featured digital products, intended for ‘corporate’ use by the purchaser, a Corporate License is required. Please contact us directly for a custom quote.

If you’re still unsure which category your project falls into, one of our friendly team will be only too happy to help!

*Free Sample Pack for Personal Use Only. To use in commercial projects, please license the associated full packs as desired.

What are your terms of use?

To read our full terms of service and dive into all the legal details, click here

What software are these effects compatible with?

These packs are compatible with all software that has the capability for multiple video layers and the ability to change Blending Modes. This includes Adobe Premiere, After Effects, Final Cut Pro X, Davinci Resolve, Sony Vegas, etc. The only exception to this rule is with the Text Animation effects (Repeater, TXT Animator, and Kinetix) which are specific to the softwares listed on their respective product pages.

how do i install these overlays?

The majority of the files on this site are used as overlays. To use, simply import the same way you would with any other footage files. Then place on a layer above your main edit, change the blending mode, and boom!

If I purchase the Master Bundle, do I get access to all future product releases as well?

Whenever you purchase the Master Bundle, you get access to all the products released up to that date. You'll also get access to a code for 40% off - giving you Master Bundle discounted pricing for all future products for life!

What is your return policy?

Due to the nature of digital downloads being irrevocable, all sales are final.

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